Frequently Asked Questions

At RealNest, we understand that property owners need more than just basic management—they want peace of mind and real, measurable results. That’s why we offer comprehensive property management services designed to maximise your investment and minimise your stress. Our services include, but are not limited to:

Tenant Sourcing, Marketing & Screening:
We start with a tailored marketing campaign to attract the right tenants for your property. Your listing is promoted across top real estate portals such as realestate.com.au, rent.com.au, homely.com.au, and several others. By targeting the right audience and utilising high-quality advertising, we maximise exposure and select tenants who best match your criteria. Our team consults with you throughout the process, ensuring a collaborative approach every step of the way.

Rent Collection:
We manage all aspects of rent collection efficiently, ensuring you receive consistent and timely income.

Regular Property Inspections:
We conduct scheduled inspections to maintain your property in top condition and identify any issues before they escalate. These inspections also help ensure tenants continue to be the right fit for your property.

Maintenance Coordination:
We coordinate each maintenance request with our landlords and arrange prompt repairs using trusted local tradespeople, so your investment remains protected and your tenants stay satisfied.

Lease Administration:
We handle all lease agreements, renewals, and related paperwork, ensuring everything is up to date and legally compliant.

Transparent Financial Reporting:
We provide clear, detailed statements plus year-end reports ready for your accountant. Our easy-to-use online portal allows you to check your property’s financials, inspections, and more anytime you need, without waiting on a manager’s to reply.

Whether you’re new to property investment or a seasoned landlord, we make property management simple, professional, and rewarding. If you are seeking a proactive, transparent property management company that prioritises your success, contact us for a confidential discussion. We look forward to partnering with you on your property journey.

At RealNest, our fees are always competitive and completely transparent—no hidden charges. Our pricing structure depends on your property’s needs and your preferred level of involvement as a landlord.

We offer a range of flexible services to suit every situation:

Full Property Management:
Ideal for landlords who want a truly hands-off experience, our full management covers everything—from leasing and rent collection to tenant communications, inspections, maintenance, compliance, and more. We take care of every detail so you can relax and enjoy hassle-free returns.

Leasing-Only & DIY Landlord Solutions:
If you prefer to manage your property yourself and want to save on ongoing management fees, our leasing-only and DIY landlord options are perfect for you. We handle comprehensive marketing, attract and screen quality tenants, and oversee every stage right up to the lease handover. You receive all the guidance, documentation, and support needed for a smooth transition, so you can confidently continue as an independent landlord.

Perfect for First-Time Investors:
We have a special focus on first-time investors, and our goal is to make your entry into property ownership stress-free and successful. We’ll guide you through every step, take the headache out of property management, and help you grow from a new landlord into a confident, professional investor.

No matter your experience level or the amount of involvement you want, RealNest offers tailored solutions, expert advice, and unbeatable support.

Ready to take the next step? Contact RealNest today for a personalised quote and discover how we can maximise your property’s potential with a management approach that suits you perfectly. Let’s work together to make your property investment journey smooth, rewarding, and stress-free.

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Your Rights as a Landlord in NSW – General Information

At RealNest Property Solutions, we aim to provide helpful information to landlords about their general rights under the Residential Tenancies Act 2010 (NSW). Please note that this information is for general guidance only and does not constitute legal advice. For advice specific to your situation, we recommend consulting a qualified legal professional.

Key Landlord Rights Under NSW Tenancy Law (Residential Tenancies Act 2010)
These generally include rights such as:

– Receiving rent as outlined in the lease agreement
– Accessing the property with appropriate notice for inspections or repairs
– Coordinating maintenance and repairs to keep the property in good condition
– Ending tenancy in accordance with the Act’s provisions and proper notice requirements
– Requesting and lodging a security bond with NSW Fair Trading

For comprehensive and up-to-date information, you may refer to official NSW Fair Trading resources and the Residential Tenancies Act 2010 (NSW).

Important: We strongly recommend landlords seek independent legal advice concerning their rights and obligations, especially when dealing with complex tenancy issues or disputes.

Landlord Insurance
We also suggest landlords consider landlord insurance to protect their investment from unforeseen circumstances. Unlike typical home insurance, landlord policies provide coverage tailored for rental properties.

If you would like, we can point you toward resources or reputable insurance providers, but again, this should not be seen as professional advice.

We perform comprehensive background checks, including: Rental History, Employment Verification, Income Checks
and Reference Checks

Additionally, we check the National Tenancy Database for any red flags, such as prior evictions, bankruptcy, or ongoing court cases. Our aim is to find reliable tenants who treat your property as their own, ensuring long-term stability and peace of mind.

Leasing times depend on market demand, property condition, and pricing. On average, properties listed with us are leased within 1–4 weeks. We work closely with landlords to tailor strategies that reduce vacancy and maximize returns.

We minimize risks by thoroughly screening tenants, maintaining good communication, and addressing property maintenance promptly. We thrive in keeping a healthy balance by managing expectations for both the landlord and the tenant. Acting as a mediator, we ensure a smooth and fair relationship, protecting your investment and fostering long-term success. We typically conduct property inspections every 3-6 months, but this can be tailored to landlord preferences and specific property needs. We coordinate all maintenance and repairs using a trusted network of licensed contractors, ensuring prompt and cost-effective service while keeping landlords informed.

Rent increases in NSW are subject to market conditions and tenancy laws. Rent can only be increased once every 12 months, and tenants must receive 60 days’ notice. We conduct regular rental reviews to recommend appropriate adjustments based on comparable properties and market trends.

Yes, we highly recommend landlord insurance. It covers lost rental income, property damage, and tenant-related risks that are not covered by standard home insurance. Insurance policies, such as those from Terri Scheer, can also cover risks like malicious damage, legal costs, and tenant default. Even with thorough tenant screening, unexpected issues can arise. Insurance helps minimize the risks of being a landlord in NSW, and we ensure appropriate steps are taken to safeguard your investment.

We provide regular updates through email, phone, or our online portal. You’ll receive inspection reports, rental payments, and maintenance updates promptly. We pride ourselves on being proactive in our communication rather than reactive, ensuring you’re always in the loop. Our portal gives you instant access to rent payments, inspections, outstanding bills, and maintenance tasks, all at your fingertips. You can also download useful reports directly without waiting or relying on anyone.

💬Start by booking a rental appraisal. We’ll assess your home and guide you through tenant onboarding.

💬Our full service includes tenant placement, rent collection, maintenance, inspections, and reporting.

💬We screen thoroughly—checking rental history, income, references, and identification

💬We handle disputes, enforce lease terms, and assist with insurance claims when necessary.

💬Routine inspections are carried out regularly, usually every 3-4 months.

💬Yes. We always confirm with you before finalising a tenancy.

💬Yes, we’ll manage the entire handover process smoothly for you.

💬We strongly recommend it to protect against risks like damage or loss of rent

💬We coordinate with licensed tradespeople and respond quickly to emergency maintenance requests.

Contact us to book a free appraisal. We’ll walk you through valuation, marketing, and listing preparation.

We handle marketing, property presentation, buyer enquiries, open homes, and negotiations through to final settlement.

The timeframe varies depending on market conditions and pricing. On average, properties sell within 30–90 days. Our marketing strategy aims to attract serious buyers quickly. We list properties on realestate.com.au, Domain, social media, and targeted email campaigns. Professional photos and strategic digital marketing ensure maximum exposure.

We conduct a comparative market analysis (CMA), assess current market trends, and consider your property’s condition, location, and demand to suggest a competitive price.

Our fees include a commission based on the sale price and optional marketing costs. We offer flexible packages to suit different budgets and property types.

Yes, we offer styling guidance and can recommend professional stylists to boost buyer appeal.

We assess recent sales data, market trends, and local insights to guide pricing strategy.

Yes, we offer tailored services for private or off-market sales upon request.

We negotiate on your behalf to get the best possible price and terms. If multiple offers come in, we guide you through the process of choosing the best buyer.